Reviews and ratings are often the deciding factor for potential guests. They provide real insights into the experiences of past visitors, building trust with new guests. Hosts should actively encourage guests to leave reviews and be responsive to both positive and negative feedback. Addressing concerns shows that the host is engaged and values guest satisfaction. Travelers should read a range of reviews—especially recent ones—to ensure they get an accurate picture of the property and host’s service.
- Encourage satisfied guests to leave positive reviews.
- Address negative feedback with thoughtful, proactive responses.
- Travelers should read recent reviews to assess the current state of the property.
Building a strong review profile not only improves trust but can also boost your listing’s visibility in search results.
